Refund Policy
At 247Marketing, we strive to provide high-quality digital marketing services to our customers. This refund policy ensures a fair and transparent process while protecting both our customers and our business from potential misuse.
-
1. Trial Period
247Marketing does not offer a free trial for its services. However, we provide detailed consultations and service previews to help customers make informed decisions before purchasing any plan.
-
2. Subscription Services
Once a customer subscribes to any of 247Marketing’s paid services, refunds are not available. Customers are encouraged to review our services thoroughly before making a purchase. If they wish to discontinue, they can cancel their subscription to avoid further charges in the next billing cycle.
-
3. Non-Refundable Services
Due to the nature of digital marketing services, all purchases, including subscription plans, ad spend, SEO services, content creation, and other third-party integrations, are non-refundable. Additionally, one-time setup fees, campaign strategy development, and other consultation fees are also non-refundable.
-
4. Technical Issues
If a customer experiences significant technical difficulties preventing the proper use of a service, they must report the issue to our support team. If our team verifies the issue and determines it cannot be resolved, a partial or full refund may be issued at our discretion.
-
5. Unauthorized Charges
If a customer notices any unauthorized or fraudulent charges, they must contact our support team immediately. Upon verification, 247Marketing will process a full refund for the unauthorized transaction.
-
6. Cancellation Policy
Customers can cancel their subscription at any time. However, the cancellation will take effect at the end of the current billing cycle, and no refunds will be provided for the remaining period of the subscription unless under exceptional circumstances reviewed on a case-by-case basis.
-
7. Contact and Support
For any refund-related queries, customers can reach out to our customer support team, which is dedicated to resolving issues efficiently and fairly.
-
8. Refund Process
To request a refund, customers must send an email to support@247marketing.com with transaction details and a clear explanation of the reason for the refund request. Each case will be reviewed individually, and refunds will be granted only if they meet the conditions stated in this policy.
-
9. Policy Amendments
247Marketing reserves the right to modify this refund policy at any time. Any updates will be effective immediately upon being published on our website.
-
10. Legal Compliance
This refund policy complies with the applicable laws and regulations in the regions where 247Marketing operates. Customers are encouraged to review our Terms of Service and Privacy Policy for a complete understanding of their rights and obligations.